Returns:

RETURNS:

2XU SA offers returns on all items for full refund via purchase method, for all items purchased on 25% or less discount and if the return request is logged within 14 days of delivery. All items logged after 14 days and within 30 days will only be applicable for website voucher. No returns are accepted after 30 days of delivery. 

2XU SA offers returns on all items for full refund via website voucher only for all items purchased on 26% or more discount and return request logged within 14 days of delivery.

Returns need to be logged with returns@2xu.co.za and it is the customers responsibility to send the return back.

NO Refunds or Vouchers are issued should items be used or returned without all labels and tags attached and in original packaging.

RETURN ADDRESS FOR ALL ITEMS:

2XU SOUTH AFRICA C/O Troisport 

ATT: Thabo

Shop 12 Merrow Down Plaza, Troupant Avenue, Magaliesig, 2194 Gauteng

Refunds:

Refunds will be processed within 7 working days after the item or items have been received, inspected and put back into stock. Refunds will be in the same method of payment you originally used or by voucher as per the T's & C's above.